American customers have generally praised the product quality offered by "New Garden Plants", particularly highlighting the excellence of their perennial plants and shrubs. However, some consumers have noted that the quality of certain annual plants could be improved. In terms of customer service, there is a mixed sentiment among American shoppers, with some praising the responsiveness and support provided by "New Garden Plants", while others feel that there is room for improvement in this area. When it comes to value for money, many US customers are content with the pricing and promotions offered by "New Garden Plants", finding the products to be reasonably priced and of good quality. However, there are some who feel that certain items could be more competitively priced. The offers and discounts provided by "New Garden Plants" are generally seen as advantageous by American consumers, with many finding them easy to access and beneficial. Overall, there is a high level of satisfaction among US customers with "New Garden Plants", with many praising the quality of the products and the value for money they offer. However, there are consistent calls for improvement in customer service and certain product pricing.